“The report went considerably beyond my greatest expectations. Much of the challenge in our working with external evaluators is that we don't fit into any easy categories. You understood that and you truly understood us and what we are trying to accomplish. This is rare and your knowledge of our work is something that we can build upon. We look forward to the next opportunity when we can work together.”

Neal Richman, Director
UCLA Center for Neighborhood Knowledge

“Our agency was working on a very short deadline to develop and produce a handbook to assist professionals in providing culturally-competent services to African American caregivers. Miki was quickly able to identify the key issues that needed to be addressed in order for us to create a book that would be effective and useful. She helped design a survey instrument to collect the data, conduct focus groups, skillfully analyze and synthesize the information, and produce a report that had depth, clarity and insight.”

“Thanks to her abilities and expertise, we were successfully able to publish Helping You to Help: A Service Provider's Guide to Helping African American Caregivers in Los Angeles County, on time and within budget.”

Eleanor Brown, Associate Director
Multi-Ethnic Network for Training, Outreach and Resources for Seniors
Little Tokyo Service Center

“It’s critical to have evaluation by folks like yourself. Most consultants specialize in one area, such as strategic planning, program development, etc., but you conducted a retrospective that looked broadly at our history as an organization, and comprehensively at organization-wide issues in a holistic manner. This was helpful to us in assessing our current situation, and weighing different aspects of our organization’s future direction.”

Hamid Khan, Executive Director
South Asian Network